Prepare Now for the Coming Shift in Resident Engagement

If offering an extensive variety of activities to residents on your life plan community (formerly known as continuing care retirement community) campus is your idea of resident engagement, think again.

Notions around what resident engagement looks like these days varies widely. New findings, however, just released from Holleran, a research and consulting firm serving the senior living field, identifies four key dimensions of engagement:

  1. having a voice,
  2. well-being and security,
  3. purpose and fulfillment and
  4. inclusion and acceptance.

These four dimensions have been uncovered over the past two years by Holleran qualitative and quantitative research experts.

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